WEBVTT

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Services of the University Computer Center

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E-mail service

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Emma was finally accepted into
her dream study program.

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Unfortunately, she missed the orientation
week as she had moved up

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from the waiting list
at very short notice.

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She therefore asks her
fellow student Sarah to show her

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the most important infrastructure
at the Chemnitz University of Technology.

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At first, Sarah patiently explains
the university's own e-mail service.

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Every member of the university,
whether student or employee,

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automatically receives an e-mail address.

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This address is important
because a large part

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of official university communication
happens through this service.

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As a student, she receives notifications
from the Central Examination Office,

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her faculty or registered
OPAL courses, for example.

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Therefore, it is necessary
for her to check her e-mails regularly.

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For students, the address
consists of

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firstname.surname @ s year of enrollment.
tu-chemnitz.de

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For example:
emma.emms@s2025.tu-chemnitz.de

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She can access her university mail
in her browser via webmail

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or she can set up access
to the mail server

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in her e-mail program
such as Outlook or Thunderbird.

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She can find the webmail service
of Chemnitz University of technology

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at the address:
mail.tu-chemnitz.de

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As with other protected services,
she can log in via the Web Trust Center

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using her university username and password.

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The instructions for setting up
various mail programs

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or smartphones is not something
Sarah knows by heart either.

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She refers to the URZ website under
URZ - Services - E-Mail

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Sarah reminds Emma in particular
that she needs a VPN connection

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when using email programs
from outside the university.

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She also points out that
having separate device passwords

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for different devices
provides greater security.

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The settings for her university
mailbox can be found in the IdM portal.

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She can see all her e-mail addresses there.

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Because sometimes she receives
additional addresses.

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For example,
when she works as a student assistant.

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In the IdM portal she also
changes the size,

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a.k.a. quota, of her mailbox,
as well as subscribtions and unsubscribtions

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to the university and computer center
newsletters.

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Sarah also gives Emma a few tips
and tricks to avoid common mistakes.

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She tells her where she can change her
password and how important it is

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to watch out for suspicious e-mails
to prevent phishing attacks.

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She recommends watching
the video about phishing

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from the University Computer Centre.

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Emma is very excited about her new skills
and thanks Sarah for her help.

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She is now able to check her e-mails
easily and no longer misses out

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on important information
from her university.

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www.tu-chemnitz.de/urz