Customer Support

For technical support of ILOG CPLEX, you should contact your local distributor, or, if you are a direct ILOG customer, contact the nearest regional office:

Region 
E-mail 
Telephone 
Fax 
France 
cplex-support@ilog.fr 
0 800 09 27 91 
(numéro vert) 
+33 (0)1 49 08 35 62 
+33 (0)1 49 08 35 10 
Germany 
cplex-support@ilog.de 
+49 6172 40 60 33 
+49 6172 40 60 10 
Spain 
cplex-support@ilog.es 
+34 91 710 2480 
+34 91 372 9976 
United Kingdom 
cplex-support@ilog.co.uk 
+44 (0)1344 661600 
+44 (0)1344 661601 
Other European countries 
cplex-support@ilog.fr 
+33 (0)1 49 08 35 62 
+33 (0)1 49 08 35 10 
Japan 
cplex-support@ilog.co.jp 
+81 3 5211 5770 
+81 3 5211 5771 
Singapore 
cplex-support@ilog.com.sg 
+65 773 06 26 
+65 773 04 39 
USA 
cplex-support@ilog.com 
1-877-ILOG-TECH 
1-877-456-4832 
(toll free) or 
1-650-567-8080 
+1 650 567 8001 

We encourage you to use e-mail for faster, better service.


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